Return Merchandise Authorization (RMA) / Warranty Submission Form
To exchange, return, or request a repair for any Alchemy Goods product, you must submit an email with the questions below to Warranty@alchemygoods.com
We will contact you by email, providing you with an RMA number along with instructions on how to send in your product.
Thank you for supporting Alchemy Goods.
Send email to:
(Exchange / Repair / Return) - (Product Name) - (Order Number [####])
- Is this an Exchange, Return, or Repair? *
- First and Last Name
- Shipping address, City, State, and Zip Code
- Phone number
- Email address
- Order number from our store* (formatted ####) - If you purchased from another location please put that here.
- When did you receive your product?
In addition to the above-required questions, please submit the questions below according to your type of request.
- What product are you returning?
- What is the reason for the return?
- Do you have the original packaging that the item came with?
- What product are you exchanging?
- What is the correct product or size?
- Was this item received as a gift?
- Please make sure to send a picture attached with your email to Warranty@AlchemyGoods.com
- Please include a description of the issue for our repair team.
- When was the bag purchased?